Terms of Service

1. Agreement & eligibility

These Terms of Service ("Terms") govern your access to and use of reportgenai.tech and the ReportGen AI workspace application (collectively, the "Service") operated by ReportGen AI ("we", "us", "our").

You must be at least 16 years old (or the age of digital consent in your country, whichever is higher) to use the Service. By creating an account, you confirm you meet this requirement and have authority to agree to these Terms.

2. Service description

ReportGen AI provides a browser-based tool to upload CSV and Excel files, build dashboards and reports, optionally use AI-assisted features, and export results (including PDF). Features may change, improve, or be discontinued as we develop the product. The Service is provided globally unless restricted by law or technical limitations.

3. Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity under your account.
• Provide accurate registration information.
• Notify us promptly of unauthorized access at contact@reportgenai.tech.

4. Your data & content

• Ownership: You retain all rights to data and content you upload or create.
• License to us: You grant us no license to your uploaded data except as needed to operate the Service locally in your browser. We do not claim ownership of your spreadsheets or dashboards.
• Your obligations: You must have legal rights to upload and process any data. Do not upload data that violates law, third-party rights, or confidentiality obligations without authorization.
• Sensitive data: Unless covered by a separate Enterprise agreement, do not use the Service for highly regulated data (e.g., unprotected health records, payment card data subject to PCI-DSS, classified government data) without appropriate safeguards and legal review.

5. Acceptable use

You agree NOT to:

• Violate any applicable law or regulation in your jurisdiction.
• Infringe intellectual property, privacy, or other rights of others.
• Upload malware, attempt unauthorized access, or disrupt the Service.
• Reverse engineer, scrape, or resell the Service without permission.
• Use the Service to generate unlawful, harmful, defamatory, or discriminatory content.
• Circumvent license, payment, or security mechanisms.

We may suspend or terminate access for violations.

6. AI features & disclaimers

• AI-generated insights and suggestions are provided "as is" and may contain errors.
• You are solely responsible for verifying outputs before business, financial, legal, medical, or compliance decisions.
• ReportGen AI does not provide professional advice (legal, financial, tax, medical, or otherwise).
• AI Narrative / BYOK (bring-your-own-key) features may be re-enabled in future updates; when available, third-party provider terms apply.
• AI outputs may not be unique; similar outputs may be generated for other users.

7. Subscriptions & payments

7.1 Free tier

The Free tier is available at no charge with feature limitations (e.g., watermarked PDF exports) as described on our Pricing page.

7.2 Pro & Enterprise

• Pro is available as monthly or yearly plans at the prices shown at checkout (INR via Razorpay; coupons such as LAUNCH30 may apply).
• Payment is processed by Razorpay. After successful verification, Pro activates automatically for the purchased period.
• Legacy license keys (if issued) may still activate Pro.
• Enterprise plans are subject to separate written agreements.

7.3 Refunds & cancellation

• You may cancel Pro by emailing contact@reportgenai.tech.
• Refund requests are handled case-by-case within 14 days of initial purchase where required by consumer protection law in your jurisdiction.
• No refunds for partial months unless required by applicable law.
• Consumer rights under mandatory local laws (e.g., EU withdrawal rights where applicable) are not waived.

7.4 Taxes

Prices may exclude applicable taxes (VAT, GST, sales tax). You are responsible for taxes in your jurisdiction where applicable.

8. Intellectual property & copyright

The Service, including software, design, logos, trademarks, documentation, and website content, is owned by ReportGen AI or its licensors and protected by copyright, trademark, and other intellectual property laws worldwide.

• Copyright notice: © 2025–2026 ReportGen AI. All rights reserved. Unauthorized copying, reproduction, or redistribution of the Service or its content is prohibited except as permitted by these Terms or applicable law.
• Trademarks: "ReportGen AI", the ReportGen AI logo, and related marks are trademarks of ReportGen AI. You may not use our marks without prior written permission.
• License to you: You receive a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes in accordance with these Terms.
• Your content: You retain ownership of data and dashboards you create. We claim no ownership of your uploaded spreadsheets or exported reports.

8.1 DMCA & copyright complaints (USA & global)

If you believe content on reportgenai.tech infringes your copyright, send a notice to our designated agent with:

• Identification of the copyrighted work and the infringing material (URL)
• Your contact information and a statement of good-faith belief
• A statement under penalty of perjury that your notice is accurate and you are authorized to act
• Your physical or electronic signature

Send DMCA and copyright notices to: contact@reportgenai.tech (subject: DMCA Copyright Notice). We may remove or disable access to allegedly infringing material and terminate repeat infringers where appropriate. Counter-notices may be submitted following applicable law (17 U.S.C. § 512).

Users outside the United States may also rely on equivalent notice-and-takedown procedures under local law (e.g., EU Copyright Directive, India IT Rules) by contacting the same address with "Copyright Notice".

9. Third-party services

The Service may integrate with or link to third-party services (Google Analytics, OpenAI, Groq, Razorpay, hosting providers). Your use of those services is governed by their terms and privacy policies. We are not responsible for third-party services.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure, or that AI outputs will be accurate or complete.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REPORTGEN AI AND ITS OPERATORS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE OR AI OUTPUTS.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $100.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law. Nothing in these Terms limits liability for death, personal injury caused by negligence, fraud, or other liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify and hold harmless ReportGen AI from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your data/content, or your violation of these Terms or applicable law.

13. Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or if required by law. Upon termination, provisions that by nature should survive (liability limits, indemnity, governing law) will survive.

14. Export & sanctions

You may not use the Service in violation of export control or sanctions laws. You represent that you are not located in, or a resident of, a country or entity subject to comprehensive international sanctions where use would be prohibited.

15. Changes to Terms

We may modify these Terms. Updated Terms will be posted with a new "Last updated" date. Material changes may be notified via the website or email where appropriate. Continued use after changes constitutes acceptance where permitted by law.

16. Governing law & disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles, except where mandatory consumer protection laws of your country of residence require otherwise.

Before formal proceedings, you agree to contact us at contact@reportgenai.tech to attempt good-faith resolution within 30 days.

Where permitted by law, disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India. EU/EEA consumers may also bring proceedings in their country of residence. Nothing in these Terms affects mandatory statutory rights you have as a consumer.

17. Severability & entire agreement

If any provision is found unenforceable, the remaining provisions remain in effect. These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement regarding the Service unless a separate Enterprise agreement applies.

18. Contact

Email: contact@reportgenai.tech · Contact form · Legal Center · Copyright Notice

19. International consumer & country-specific terms

ReportGen AI is offered worldwide. Where mandatory local law conflicts with these Terms, local law prevails for residents of that country. Without limiting Section 16:

Nothing in these Terms excludes liability that cannot be excluded under applicable law, including death or personal injury caused by negligence, fraud, or willful misconduct.

20. Language

These Terms are provided in English. Translations may be provided for convenience; if there is a conflict, the English version controls except where local law requires otherwise.

These Terms are provided for transparency and do not constitute legal advice. Consult qualified counsel for your jurisdiction and use case.